logo - 刷刷题
下载APP
【填空题】

报送乘客意见薄时应包括（）和（）。

题目标签：意见薄
举报
相关题库：站务员题库
参考答案：
参考解析：
.
刷刷题刷刷变学霸
举一反三

【判断题】车站当班接收到的“乘客意见卡/乘客意见薄”内容，必须立即上报站（副）区长、分管技术岗。
A.
正确
B.
错误
查看完整题目与答案

【单选题】直分销设立省市两级投诉电话，受理客户投诉，收集资料，作好记录；公示客户意见薄，受理人及时协同有关部门进行调查，及时取证核实，查清事实，做好客户投诉受理；处理投诉后 。
A.
联系客户并听取记录意见
B.
听取意见
C.
联系客户
D.
汇报领导
查看完整题目与答案

【简答题】查克停车公司对其服务员收小费有严格的控制，按照公司制度，凡违反者一律重罚，他们在公司设立了意见薄和监督电话，客户可随时举报，并得到及时处理。公司还将上述要求与措施事先通知到每一个服务员，提醒其注意遵守。该公司的控制措施包括（ ）。
查看完整题目与答案

【简答题】The story is told about what happened on a flight between a passenger and an air hostess. The passenger rang and told the air hostess (乘务员) that he needed a cup of __21__to take his medicine when the ...
查看完整题目与答案

【判断题】网点应及时对《客户意见薄》上面提出的问题进行回复。()
A.
正确
B.
错误
查看完整题目与答案

【判断题】《农村供电营业规范化服务窗口标准》要求：要在营业场所设立客户意见箱或意见薄，实行领导接待日制度。
A.
正确
B.
错误
查看完整题目与答案

【简答题】The story is told about what happened on a flight between a passenger and an air hostess. The passenger rang and told the air hostess (乘务员) that he needed a cup of __21__to take his medicine when the ...
查看完整题目与答案

【判断题】《客户意见薄》若有客户意见网点必须在12小时内确认并回复
A.
正确
B.
错误
查看完整题目与答案

【简答题】The story is told about what happened on a flight between a passenger and an air hostess. The passenger rang and told the air hostess (乘务员) that he needed a cup of __36__to take his medicine when the ...
查看完整题目与答案

【简答题】The story is told about what happened on a flight between a passenger and an air hostess. The passenger rang and told the air hostess (乘务员) that he needed a cup of __36__to take his medicine when the ...
查看完整题目与答案