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【单选题】
September 20
Shop Hot.com
8794 Bellevue Plaza
Anchorage, AK 98347
Phone: 800-298-0183
Dear Mr. Sanchez,
Thank you for your call of September 19, in which you explained that you are interested in purchasing one of our winter coats. You said in that call that you live over 300 miles away from our nearest store, however, and that it would be too far to come in personally. You would therefore like to order online.
We’re sorry to state that our system is going through an upgrade right now, and at present, you can order only through offline methods. With this in mind, we have enclosed a form you can use.
Since you have told us that you already know which item you want, we have filled out the form in advance for you. All you need to do is fill in your credit card number in the appropriate space and sign and return the form in the prepaid business envelope provided. Your item will then be cleared for shipment from our warehouse 10 days after we receive the form, and will reach you approximately 20 days after that.
If you would like a different item from the one on the form, please wait until mid-October for our company’s catalog to arrive. That will have a full selection of other items for you to choose from, along with several sheets of order forms inside that you could use.
Either way, we welcome the opportunity to serve you. Please do not hesitate to contact me with any questions.
Sincerely,
Kevin Bldode
Customer Service Representative
Fairbanks Customer Service Center
kevin.blalock@ shophot.com
Shop Hot:
Get the hottest goods at the lowest prices!
Order Form
Item Unit Price Number Requested Total
dardine Leather Winter Coat $237.99 1 $237.99
(will ship from College City warehouse)
Tax: 6.8% $16.18
Subtotal: $254.17
Shipping: $15.34
Total: $269.51
Credit Card (Choose One):
Mistro Card / Vospa / Imex
Cardholder Information:
Name: Marvin Sanchez
Address: 16 Drury Lane Ketchikan, AK 90937
Ship To (If different from cardholder information):
Make a copy of this form to retain for your records. A receipt will be sent with your goods. We promise to repair or replace all our products within 15 days of products passing into customer ownership. No refunds.
Look for our Ketchikan Store-coming next year!
Order FormWhy did Kevin Blalock write to Marvin Sanchez
A.
To respond to a request
B.
To advertise new items
C.
To update shipment status
D.
To get product feedback
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参考解析：
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A.
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