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【单选题】

大型高档酒店里,负责在店口或机场、车站、码头迎送宾客的是( )

A.
接待处
B.
预定处
C.
商务中心
D.
礼宾部
题目标签:高档酒码头酒店
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参考解析:
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【单选题】London's First Light Rail SystemThe Docklands Light Railway (DLR) took just three years to build at a cost of £77 million.It is London's first Light Rail System, but its route follows that of a number...

A.
was constructed in the nineth century.
B.
will be finished in three years' time.
C.
follows some of the original lines.
D.
took three years longer than expected to complete.

【单选题】沉箱码头的优点不包括()

A.
水下工作量少
B.
耐久性好
C.
抗震能力强
D.
施工速度快

【单选题】Most gulls don"t bother to learn more than the st facts of flights how to get from shore to food and back again. For most gulls, it is not flying that matter, but eating. For this gull, though, ...

A.
They wanted to learn from Jonathan Livingston Seagull in practicing flight skills
B.
His parents encouraged Jonathan Livingston Seagull to improve his techniques
C.
They felt shameful when they saw the low flying by Jonathan Livingston Seagull
D.
They could not understand why Jonathan Livingston Seagull spent energy and time experimenting slides

【多选题】大众营销条件下,酒店的经营重点主要体现在( )

A.
A成本控制是产品标准化的关键
B.
B顾客最大满意是酒店持续生存的关键
C.
C价格策略以成本定价及折扣定价为主
D.
D内部员工的满意度及良好的企业文化是酒店经营的基础

【多选题】主题酒店 &民宿?

A.
管理规范不同
B.
住宿氛围不同
C.
隐私及安全性不同
D.
规模不同

【单选题】7天酒店取消掉一切与“睡觉”无关的功能是

A.
成本领先战略
B.
差异化战略
C.
最优化战略
D.
蓝海战略

【单选题】根据酒店对“DND”房间的处理标准,以下操作不正确的是哪项()?

A.
下午14:30客房经理打电话询问DND房间内客人是否需要打扫
B.
对客人不在房间且没有行李的情况,客房经理须随时关注客人情况,及时为客人提供清扫服务
C.
下午,客房经理须将“DND”情况与前台经理/副理、以及中班服务员交接
D.
若DND状态一直持续到晚上,前台须在21点前打电话至房间询问客人,防止发生意外

【多选题】酒店前台的微笑的要把握的原则是( )

A.
要口眼鼻眉肌结合,要发自内心的笑
B.
要神情结合,显出气质
C.
要声情并茂,相辅相成
D.
要与仪表举止的美和谐一致
相关题目:
【单选题】London's First Light Rail SystemThe Docklands Light Railway (DLR) took just three years to build at a cost of £77 million.It is London's first Light Rail System, but its route follows that of a number...
A.
was constructed in the nineth century.
B.
will be finished in three years' time.
C.
follows some of the original lines.
D.
took three years longer than expected to complete.
【单选题】沉箱码头的优点不包括()
A.
水下工作量少
B.
耐久性好
C.
抗震能力强
D.
施工速度快
【单选题】Most gulls don"t bother to learn more than the st facts of flights how to get from shore to food and back again. For most gulls, it is not flying that matter, but eating. For this gull, though, ...
A.
They wanted to learn from Jonathan Livingston Seagull in practicing flight skills
B.
His parents encouraged Jonathan Livingston Seagull to improve his techniques
C.
They felt shameful when they saw the low flying by Jonathan Livingston Seagull
D.
They could not understand why Jonathan Livingston Seagull spent energy and time experimenting slides
【多选题】大众营销条件下,酒店的经营重点主要体现在( )
A.
A成本控制是产品标准化的关键
B.
B顾客最大满意是酒店持续生存的关键
C.
C价格策略以成本定价及折扣定价为主
D.
D内部员工的满意度及良好的企业文化是酒店经营的基础
【单选题】最容易造成酒店火灾的因素是()。
A.
吸烟
B.
电器设备
C.
加温设备
D.
餐厅烧烤
【多选题】主题酒店 &民宿?
A.
管理规范不同
B.
住宿氛围不同
C.
隐私及安全性不同
D.
规模不同
【单选题】7天酒店取消掉一切与“睡觉”无关的功能是
A.
成本领先战略
B.
差异化战略
C.
最优化战略
D.
蓝海战略
【单选题】根据酒店对“DND”房间的处理标准,以下操作不正确的是哪项()?
A.
下午14:30客房经理打电话询问DND房间内客人是否需要打扫
B.
对客人不在房间且没有行李的情况,客房经理须随时关注客人情况,及时为客人提供清扫服务
C.
下午,客房经理须将“DND”情况与前台经理/副理、以及中班服务员交接
D.
若DND状态一直持续到晚上,前台须在21点前打电话至房间询问客人,防止发生意外
【多选题】酒店前台的微笑的要把握的原则是( )
A.
要口眼鼻眉肌结合,要发自内心的笑
B.
要神情结合,显出气质
C.
要声情并茂,相辅相成
D.
要与仪表举止的美和谐一致