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【多选题】
询问来电者是谁。
A.
Can I ask who is calling?
B.
May I know who is calling?
C.
Who is speaking please?
D.
Who are you?
E.
Can I have your name please?
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题目标签：来电者
参考答案：
参考解析：
刷刷题刷刷变学霸
举一反三
【多选题】询问来电者是谁。
A.
Can I ask who is calling?
B.
May I know who is calling?
C.
Who is speaking please?
D.
Who are you?
E.
Can I have your name please?
【单选题】与来电者达到共情是指（ ）
A.
安慰、同情来电者
B.
肤浅的安慰
C.
愿意与来电者同盟，帮助分析问题，并共同找到一个解决的措施
D.
无条件相信，并支持来电者的任何决定