logo - 刷刷题
下载APP
【简答题】

Job stress has become a common and costly problem in the American workplace, leaving few workers untouched.
Ⅰ. General introduction to job stress
1) definition: harmful physical and (1) ______ responses that occur when the requirements of the job do not match the capabilities, resources or needs of the worker.
2) difference between challenge and job stress
--Challenge (2) ______ us psychologically and physically and when a challenge is met, we feel relaxed and satisfied.
-- In the case of job stress, the stage is set for illness, injury and job failure.
3) prion strategies for job stress: individual and (3) ______ factors
-- (4) ______ between work and family or personal life
-- a support network of friends and coworkers
-- a relaxed and positive outlook
Ⅱ. Influences of job stress
1) early signs
-- mood and sleep distces
-- upset stomach and headache
-- (5) ______ with family and friends
2) (6) ______ diseases
-- cardiovascular disease
-- musculoskeletal disorders
-- psychological disorders
3) inadequate job performance like absenteeism which has (7) ______ on the bottom line
Ⅲ. Measures to reduce job stress
1) stress management training, such as employee assistance programs to provide (8) ______.
______ for employees with work and personal problems
-- inexpensive
-- easy to implement
-- reducing rapidly stress symptoms like anxiety and sleep distces
--beneficial effects on stress symptoms are (9) ______, because of focus on worker rather than environment
2) organizational change, that is, to bring in a consultant to improve (10) ______
-- identification of stressful aspects of work
-- design of strategies to reduce or eliminate the identified stressors
3) the most useful approach: a combination of organizational change and stress management

举报
参考答案:
参考解析:
.
刷刷题刷刷变学霸
举一反三

【单选题】The Government is planning to build more roads in the future.() A.Right B.Wrong C.Doesn’t say

A.
Too many cars
B.
Everyone agrees that there are simply too many cars on the road but who will be the first to stop using theirs Although everyone hates being stuck in traffic, no one sees their cars as part of the growing problem. However, with traffic growth up to 84 per cent expected by 2025 and the ever-increasing cost of accidents and delays already at $160 bn in Europe, there is a growing need to change our ’culture’ and develop alternative forms of transport as quickly as possible.
C.
One answer is to make cars more expensive by increasing taxes on petrol. However, tax increases will affect the people who live in the country more than city drivers and do little to reduce inner city traffic. The Government is also looking at pay-as-you-drive schemes on motorways but this will push cars on to smaller ’free’ roads, which will make the problem worse,
D.
A successful transport policy is not just a question of making the car too expensive but of offering car drivers a real alternative. Many motorists dislike driving to work but say public transport services are too slow, offer poor quality and are tar too expensive. If new transport policies are to succeed, public transport needs to be quick, reliable and affordable.
E.
Transport planners are also developing ways of managing the existing road network more efficiently. New technology such as smart cards and electronic monitoring of roads will lead to a more efficient use of transport systems. However, technology will not reduce the number of cars on the road or solve the real problem of how to persuade car drivers to leave their beloved cars at home more often.

【单选题】Consumer preferences help companies() A.to manufacture products customers like most. B.to improve their products. C.to satisfy their customers.

A.
FACTORS THAT INFLUENCE BUYING BEHAVIOR
B.
Throughout the buying process, various factors may’ influence a buyer’s purchase decision. An awareness of these factors and consumer preferences enables companies to appeal to the group most likely to respond to its products and services. Some of these factors include the following.
C.
CULTURE. The culture and subcultures we belong to shape our values, attitudes, and beliefs, and they influence the way we respond to tike world around us. Understanding culture is therefore an increasingly important step in international business and in marketing in diverse countries such as the United States.
D.
SOCIAL CLASS. In addition to being members of a particular culture, we also belong to a certain social class — upper, middle, lower, m’ somewhere in between. In general, members of various classes enjoy different activities, buy different goods, shop in different places, and react to different media.
E.
REFERENCE GROUP. A reference group consists of people who have a good deal in common—family members, friends, co-workers, fellow students, teenagers, sports enthusiasts, music lovers, computer buffs. We are all members of many such reference groups, and we use the opinions of the appropriate group as a benchmark when we buy certain types of products or services. For example, shopping malls are today losing what has long been their most faithful audience — teens. That’s because Generation Xers (those born between 1965 and 1978) think that malls are for parents and that malls have too many rules. So some retailers like Urban Outfitters and Tower Records refuse to open stores in most malls.
F.
SELF-IMAGE. The tendency to believe that "you are what you buy" is especially prevalent among young people. Marketers capitalize on our need to express our identity through our purchases by emphasizing the image value of products and services. That’s why professional athletes and musicians are frequently used as product endorsers—so that we incorporate part of their public image into our own self-image. After all, doesn’t everyone want to "be like Mike Jordan"
G.
SITUATIONAL FACTORS. These factors include events or circumstances occurring in our lives that are more circumstantial in nature. For example, you have a coupon, you’re in a hurry, it’s Valentine’s Day, it’s your birthday, you’re in a bad mood, and so on. Situational factors influence our buying patterns.

【单选题】Why is Mr. Bloom late for his meeting()

A.
He has to go to the bank.
B.
He can’t find his way.
C.
His train is delaye