I was in the queue for the supermarket checkout（付款台） earlier today．All of the checkouts were46, and the woman behind me was not happy! Every word that came from her mouth was a（n）47! She wasn’t happy with the number of checkouts48; she wasn’t happy with the amount of shopping some people had in their baskets; she wasn’t happy because this supermarket didn’t have a stand where she49scan her own shopping．
I listened to her50looking around as I loaded（装） my stuff onto the conveyor belt （传送带）．I didn’t want51to do with that kind of attitude, and if ever I’d felt like letting someone go52of me, it wouldn’t be such a woman!
But then I53back．Standing beside the woman was a five-year-old girl,54her granddaughter．The girl’s part of the shopping55some comic books．
I couldn’t56it．I pushed my shopping back to the end of the conveyor belt,57a space．“After you,” I said to the woman and the girl, and58them to a big59．The woman was delighted, and even60to complain ---- until she was walking away．
So,61bother（麻烦，费事） having helped? It was because that little girl was probably taking in her granny’s complaint like a sponge（海绵）．She was learning how to62situations like that by listening to her granny．I’d seen that I could interrupt that complaining, and put a smile and some63into the middle of it．We can all complain; we can all react, but it doesn’t have to be like that．And, even if only for a few65, I wanted to leave that little soul with just a glimpse of another way．
小题1:A．busyB．big C．freeD．empty小题2:A．cry B．argumentC．shoutD．complaint小题3:A．opened B．closedC．leftD．done小题4:A．would B．needC．couldD．must小题5:A．beyondB．withoutC．withD．by小题6:A．somethingB．nothingC．everythingD．anything小题7:A．aheadB．behindC．besideD．back小题8:A．wentB．looked C．turned D．jumped小题9:A．onlyB．surelyC．possiblyD．luckily小题10:A．gotB．includedC．concludeD．made小题11:A．thinkB．helpC．believeD．forget小题12:A．takingB．leavingC．bringingD．keeping小题13:A．returnedB．pleasedC．treatedD．served小题14:A．smileB．mealC．jokeD．room小题15:A．thankedB．paidC．checkedD．forgot小题16:A．howB．whatC．whyD．who小题17:A．faceB．meetC．handleD．improve小题18:A．truthB．kindnessC．courageD．money小题19:A．activelyB．correctlyC．negativelyD．patiently小题20:A．hoursB．chancesC．yearsD．seconds