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【单选题】

一 The weekend comes again. Grace is 1 with her mother. She wants her mother to 2 a new coat for her. In a clothes shop, she finds an orange coat. That’s her favourite colour. She tries it on, but it is too 3 . She wants a larger (较大的) one. But the larger one is not 4 . Grace doesn’t like other colours. Her mother says, “ 5 go to another shop to have a look.” Then they go out of the shop and come into the next one. This shop is very big and there 6 many kinds of coats. Grace likes an orange one and asks, “ 7 is it?” “538 yuan,” answers the shop assistant (店员). Grace’s mother 8 it is too expensive and she doesn’t have so 9 money with her. “Would you like this orange one? It’s only 210 yuan,” says the shop assistant. “Oh, it looks good. Do you think so, Grace?” “OK. Let’s 10 it.” Grace’s mother pays for it.

A.
talks
B.
speaks
C.
says
D.
tells
题目标签:店员
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举一反三

【多选题】在检查店员在卖场区域的服务情况时,注意换观察( )。

A.
人员仪容仪表是否符合标准规定;是否保持微笑、有礼的待客;
B.
卖场人员在接待顾客时是否使用标准用语及在顾客有需要时可提供相关专业的销售服务
C.
卖场人员是否能为手持商品的顾客主动递送Shopping bag
D.
检查仓库内各项消防设备(灯具、灭火器箱、电源、线路等)是否能正常使用

【多选题】宾馆酒店员工一般要求统着装.其服装费用的核算办法可采用( ).

A.
配发时按50%计入营业成本,报度时再按剩余的50%计入营业成本
B.
列入“长期待摊费用",根据报废使用时间按月摊销
C.
一次性计入营业成本
D.
待报废时一次性计入营业成本

【多选题】便利店店员的岗位职责包括()。

A.
负责按照公司规定进行商品的规范陈列。
B.
为进店顾客提供导购服务。
C.
负责便利店内的清洁卫生,以及设备、设施的日常维护和保养。
D.
对便利店的经营管理改善提出建议。