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参考答案：
参考解析：
刷刷题刷刷变学霸
举一反三
【单选题】Lily was really upset when she bought a bag that didn't match the ___________.
A.
description
B.
picture
C.
price
D.
prescription
【多选题】Packaging can be divided into ______ and ______.
A.
inner packaging, outer packaging
B.
inner packaging, sales packaging
C.
outer packaging, transport packaging
D.
sales packaging, transport packaging
【多选题】An effective letter of complaint should be___________.
A.
concise
B.
factual
C.
constructive
D.
friendly