Directions: After r e ading the following p as sage , you will find 5 incomplete statements numbered 1 to 5. You should complete the statements according to the passage with no more than 3 words. What Can I Do if I Am the Victim ( 受害者 ) of Fraud (诈骗)? Gather all the information you saved or printed when you were ordering, and call the store ’ s customer service department Try to straighten things out ( 澄清 ) directly . If the store refuses to consider your complaints, or temporizes ( 应付 ) ,or doesn ’ t answer the phone, you ’ d better talk to your credit card company right away. Give them the full details, and ask for the charge to be removed. If you send a check, call your bank to stop payment. If you decide that the store really indulged in ( 纵容 ) fraud, as opposed to being incompetent ( 无能的 ), report the case in full detail to the Federal Trade Commission, the National Fraud Information Center, or your state attorney general ( 检察长 ). You may not get your money back, but you are helping shut the scam ( 骗局 ) artists down. What Can I Do if I Am the Victim of Fraud? When you ’ re the victim of fraud, call the store ’ s 1 . If the store refuses to consider your complaints, you ’ d better talk to your 2 right away. You can call your bank to 3 i f you send a check. When you f i nd t he s t or e ’s act of fraud, you can report he case in f u ll d e tail to the 4 and 5 departments dealing with it.