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【单选题】

In organizing a project, a project manager must deal with conflict. Which statement is true regarding conflict in projects?

A.
A matrix form of organization can produce a lack of clear role definitions and lead
B.
Sources of conflict include project priorities, PERT/CPM schedules, Administer Procurements procedures, and type of contract.
C.
Conflict is to be avoided whenever possible.
D.
Strong matrix project managers have few human resource conflicts, because they can dictate their needs to functional managers.
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【单选题】Which of the following options describes contingency reserve?

A.
Budget reserved for unplanned changes to project scope and cost.
B.
Budget reserved for covering poor performance.
C.
Budget reserved for unplanned but potential required changes that can result from realized risks identified in the risk register.
D.
Budget reserved for covering cost overrun due to approved changes.

【单选题】What does a resource program represent?

A.
Expected resource using status according the time periods
B.
Expected resource requirement of actions in critical path
C.
resource allocating status of WBS
D.
resource allocating status for actions

【单选题】A control chart helps the project manager:

A.
focus on the most critical issues to improve quality.
B.
focus on stimulating thinking.
C.
explore a desired future outcome.
D.
determine if a process is functioning within set limits.

【单选题】Which of the following is a cost of quality?

A.
Total costs incurred in Close Procurements
B.
Total costs incurred in producing the SOW
C.
Total costs of preventing non-conformance to requirements
D.
Total costs incurred in producing the WBS

【单选题】The project manager experiences difficulties working with the customer. After the project is finished,the customer states that the project was nor completed to their satisfaction. What should the proj...

A.
Advise the customer that their request are being implemented at each project phase
B.
Understand,evaluate, define, and manage customer expectations
C.
Send the customer the technical specifications for review and approval
D.
Identified and replace responsible parties from the project team

【单选题】Which processes are involved in risk manage?

A.
Monitoring and control, Plan Management, and Report Performance
B.
Plan Risk Responses, identification, and Manage Stakeholders
C.
Identification, Plan Risk Responses, and Perform Quantitative Risk Analysis
D.
Plan Risk Responses, Perform Quantitative Risk Analysis, and statistical sampling