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【单选题】

All of the following steps pertain to the marketing control process EXCEPT ________.

A.
defining the company's mission
B.
setting goals
C.
measuring performance
D.
taking corrective action
E.
evaluating the causes of gaps between expected and actual performance
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举一反三

【单选题】The followings are barriers in intercultural communication except for________.

A.
Language differences
B.
Nonverbal communication factors
C.
Geographical locations
D.
Cultural bias on judgments